› The Divino Villas’ Customer Promise guarantees that you won’t find the same property at a lower price!

› If you see the same property offered for a lower price on the same dates, please do not hesitate to contact us and let us know.

› When renting a property marked with our BEST PRICE GUARANTEE, we promise the price you pay is the lowest price available.

› If you find a lower advertised price for the same property during the same period, we will match that price. If you book it with us, we will apply an extra discount.

› Rent with confidence. With Divino Villas, your price is guaranteed.

› To claim your price match, inform us of the website page where you saw the lower price advertised.

› The advertised property must be advertised in EUROS since we cannot guarantee currency conversion prices.

› The Divino Villas’ Customer Promise is valid up to 24 hours after the time of the booking. Any last minute offers or discounts advertised after the booking has been made cannot be matched.
› When you contact an owner through Divino Villas, you are writing directly to the owner of the selected accommodation. This way, you will get a fast and reliable reply from the person that knows the accommodation best.
› The information on our website is updated directly by the property’s owner each time there is even the slightest change to their properties. It is in the owner’s best interest to update their availability, services, prices and any information that is subject to change in order to avoid irrelevant information requests that waste everyone´s time.
› The price that you see is a figure that covers the rent of the property. The owner may impose additional charges on top of this for various services such as tourist tax, final cleaning and electricity consumption (including air conditioning). However, we promise to make all of the information clear to you before you confirm the booking. No extra fees or charges will be applied outside of the contract that you accept.
› Each costumer can send us a feedback. An average is calculated based on cleanliness, value, location, service and comfort of the property.
› Each property on our website has been carefully curated by our staff, who also ask guests for feedback after their stay. We also get to know the owners in order to establish a solid relationship based on trust and mutual agreement. This ensures that when you use Divino Villas, you enter a relaxed and welcoming holiday planning environment with no unwelcome surprises.
› If we may say so ourselves, we have pretty good taste in property, and you will benefit from the collection we have curated. The places that are on the Divino Villas have been hand-picked, and they represent the cream of the crop. Every property on Divino Villas has something special about it, and we are excited for you to discover this!
› If you are having difficulty finding your way around divinovillas.com, or if you have any questions regarding the reservation process or the website and its functionality in general, our team will be available as often and as quickly as possible to help you. For enquiries regarding the properties themselves, you are welcome to contact the owner directly with the online request form that you will find on each listing.
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